Personal Preference Program: An Overview

Posted By: Post 21 Club on March 12, 5:12 PM

Once families have received their Medicaid through an NJ Family Care Managed Care Organization/insurance company, they are eligible for Personal Care Assistant Services (PCA).

PCA services are non-emergency, health related tasks through NJ FamilyCare. Tasks include help with activities of daily living (ADLs) and with household duties essential to the patient's health and comfort, such as bathing, dressing, meal preparation, and light housekeeping.

What is PPP?
The Personal Preference Program (PPP) is an alternate way for individuals to receive their NJ FamilyCare Personal Care Assistant (PCA) services, giving them more choice.

Using a "Cash & Counseling" approach, along with the idea of "consumer direction," PCA services can be accessed under PPP, which allows seniors and people with disabilities who are NJ FamilyCare recipients to direct and manage their own services.

With a monthly cash allowance, participants - or "consumers" - work with a consultant to develop a Cash Management Plan (CMP). This plan helps them decide the services they need and the individuals and/or agencies they can hire to provide those services. Consumers who are cognitively impaired or unable to make their own decisions can choose a representative to make decisions on their behalf.

PPP also includes Fiscal Management (FM) services to help consumers with the financial aspects of the program. The FM handles all enrollment and payroll responsibilities for individuals/agencies and acts as a bookkeeping service. They also visit every 3 months to monitor and manage services and ensure the safety and well-being of consumers.

The Personal Preference Program requires greater individual responsibility. But in return, it offers the consumers more control, flexibility and choice over the services they receive.
PPP allows consumers to:
·   Choose the services they need and want
·   Hire anyone they want: relatives, friends, neighbors
·   Design a service plan to meet their schedule
·   Buy equipment, devices, make home modifications
·   Exercise greater control, flexibility and choice over their personal care
You can use your cash allowance to:
·   Purchase services from an agency
·   Pay a friend or relative to help you
·   Make modifications to your home, such as a ramp or chair lift, that help you live more independently
·   Buy equipment, appliances, technology or other items that increase your independence, such as a microwave oven, or front loading washing machine that you can reach from your wheelchair
Applicants must be:
·   NJ FamilyCare eligible
·   Approved for Personal Care Assistant Services (PCA) and need PCA services for at least six months.
·   Able to self-direct services or choose a representative who can act on his/her behalf
If you are enrolled in a NJ FamilyCare Managed Care Organization (MCO), please contact your MCO to request a PCA assessment for enrollment into PPP.
Horizon NJ Health
United Health Care
If you are not enrolled in an MCO, please contact us at 1-888-285-3036 for assistance.
Division of Disability Services
11A Quakerbridge Plaza, Mercerville NJ
(Mailing: PO Box 705 Trenton NJ 08625)

Telephone: 888-285-3036
Fax: 609-631-4365
2017 PPP FI Transition Information (English) (Spanish
PPP brochure (English) (Spanish) 
Ursula Baker,  PPP Program Manager
For more information, or if you have further issues, please contact me at the address below.
Thank you!
Hyun Kim
Consultant, PCG